Last Updated: 11.07.2025
1. Introduction
Welcome to fluxus SARLS (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our services and website fluxus.lu (the “Site”). By accessing or using our Site and services, you agree to be bound by these Terms.
2. Services
fluxus provides design services including, but not limited to, art direction, graphic design, branding, illustration and related consulting services.
3. Quotes and Payments
All quotes provided are valid for 30 days unless otherwise stated.
A deposit of 30% is required before work commences.
Final payment is due upon project completion and before delivery of final files.
All prices are exclusive of VAT, which will be charged where applicable under Luxembourgish law.
4. Client Responsibilities
You agree to provide all necessary information, materials and feedback in a timely manner. Delays in providing these may impact project timelines.
5. Intellectual Property
Unless otherwise agreed in writing:
We retain ownership of all intellectual property rights in draft and source files.
Upon full payment, final deliverables will be licensed to you for the agreed use.
You may not alter or resell our designs without prior written consent.
6. Cancellation and Refunds
If you wish to cancel a project, you must notify us in writing.
Deposits are non-refundable once work has commenced.
We reserve the right to charge for work completed up to the cancellation date.
7. Liability
We strive to deliver high-quality work, but we are not liable for:
Any indirect or consequential losses.
Any errors or omissions once final proofs are approved by you.
8. Data Protection
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Luxembourgish data protection law. For details, please see our Privacy Policy.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg. Any disputes shall be subject to the exclusive jurisdiction of the courts of Luxembourg City.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with the revised date.
11. Contact
If you have any questions about these Terms, please contact us at:
fluxus SARLS
18A Rue de la Cimenterie, L-1337 Luxembourg
info@fluxus.lu
fluxus SARLS
18A Rue de la Cimenterie, L-1337 Luxembourg
info@fluxus.lu